Why Choose Trex Decking
Consumers #1 need is hiring a contractor who will service and take care of you. When we sell a deck, we realize we are committing to a long-term relationship with you, the customer. This is why we offer a 10 years labor warranty on top of our Trex Pro Certified installation.
So Why Choose Trex Decking?
Our Customer Service!
The people who help with Trex, from the sales people to the technical support, are knowledgeable and know their product. You can call 1-800-Buy-Trex at any time to talk and get your questions answered!
Why Trex Composite is the Premier Choice for Decking
Trex composite is widely considered as one of the top composite materials available today. What sets it apart is not only the fact that it comes with an impressive 25, 35 and 50-year warranty but also the extensive time and effort that has gone into addressing and overcoming common issues that plague other composite materials. Problems such as warping, fading, and scratching have been diligently tackled, making Trex composite a reliable and durable choice for various applications.
Graber Outdoors is committed to using only the highest quality materials, so we exclusively utilize Trex Composite when building composite decks.
Our Warranties
Starting with their industry-leading fade and stain warranties to labor warranties offered with their TrexPro Platinum, Trex Decking is just the way to go! So, from owning a Trex deck as a homeowner to installing it as a TrexPro Platinum Contractor, I have a high level of satisfaction in the product. Go Trex!
What Is TrexPro Platinum?
Many homeowners ask me this question when I tell them we have reached this distinction. It is my goal to explain it in a way that you, the homeowner, can understand.
TrexPro Platinum is the highest earned level of recognition available from Trex. This means that we have demonstrated the ability and expertise to design and build outdoor living projects based off of customer feedback and performance.
When you are considering making a major addition to your home, you may have questions that you want to ask your contractor, such as:
- Have you built with Trex decking before?
- How much experience do you have with multi-level decks?
- Will you assist in the design?
- Do you have a business and/or contractor’s license?
- Do you have pictures of past projects?
A quality TrexPro Platinum dealer can be trusted to properly install and finish your Trex deck. This includes the finest Trex decking features:
An assortment of more than a dozen colors to choose from.
A product that is made of 95% recycled materials (wood, sawdust, and plastic film)
Trex Joist Tape and colored plugs, with stair picture frames, should always be available.
Why Choose a TrexPro Platinum Dealer?
A TrexPro Platinum dealer must be able to offer valuable insight at the location of the Trex project. They must have achieved training in advanced installation and product assembly and show expertise in design. TrexPro Platinum dealers are required to exhibit compliance and craftsmanship that has been intricately inspected and approved by Trex. They also must have a contractor’s license and must carry state-specific general liability insurance to be approved as a TrexPro.
TrexPro Platinum Dealers are trained as Master Builders by Trex to do the following:
Maintain a mastery of all Trex products, including their process installation
Mix colors of decking
Design and install custom inlays
Design and install curved railing
Construct Trex benches
Trex decking is engineered to endure decades of foul weather and foot traffic with the warranty coverage to prove it. With virtually every product covered by their 25-Year Limited Residential Warranty, you can rest assured that your investment is well protected. What’s even better: the high-performance decking products come with an extra layer of coverage: an additional 25-Year Limited Residential Fade & Stain Warranty.
Your Trex Decking Specialist
Below are some frequently asked questions we receive.
Click on the dropdowns to read our detailed answers!
Graber Outdoor proudly specializes in building Trex decks. Along with that, we also focus on porch, patios, 3 and 4 season rooms, pergolas and deck/patio roofs.
Graber Outdoors uses Trex exclusively for most of our projects because we firmly stand behind the warranties offered as well as the quality of material that Trex presents. Having been founded in 1991, Trex is the longest standing outdoor living space manufacturer in the country.
Graber Outdoors does not use sub contractors for their deck projects. The deck builders are in house crew members that have a passion for construction and spend everyday building and working hard to help make the customers dreams come true! Sub contractors are used in conjunction with concrete work, electrical work, plumbing needs, etc.
When you approve your proposal with Graber Outdoors they will provide you with a start date and an approximate project build time. The start date can and may be affected by weather and other unforeseeable circumstances. However, all adjustments will be clearly communicated to you via email and phone calls in a timely manner.
Once your project starts Graber Outdoors will stay on your project until it is completely to your satisfaction. Typically, an average size deck takes approximately 5 days with a large deck taking 20 to 30 days depending on the size and plans of your deck.
Graber Outdoors offers an in house 10 year labor warranty on all work do by Graber Outdoors. Also, as a Trex Pro Platinum you get up to a 12 year labor warranty from Trex directly on your Trex deck. Material warranties are offered by manufacturers based on brand as well as grade. It’s always a good idea to educate yourself on what materials you’re using and what warranties are offered with them.
The Graber Outdoors Difference!
As The Midwest’s premier Trex deck specialist, we ensure exceptional craftsmanship on every project, serving diverse locations across the state.
At Graber Outdoors, we are committed to delivering superior results as your trusted deck contractor, using our Trex Pro Platinum certified installation process to guarantee the highest standards for your deck. Backed by a 10-year labor warranty, we offer you total peace of mind.
Our dedication to excellence is reflected in every aspect, from picture framing on decks and stairs for a polished look to the use of hidden fasteners that achieve a seamless, flawless finish.
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